◌
Omnichannel inbox
Bring WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat into a unified workspace with shared customer context.
Customer operations, reimagined
Make every conversation count.
Flexi AI helps mid-market and enterprise teams turn customer conversations into sales, service, and lasting relationships—with connected AI operations powered by Dovera.
AICRM24
One connected experience across your customer journeyf·
✦ AI agents Understand · respond · act
◌ Connected channels WhatsApp · social · web
▤ CRM & workflows One customer view
Teams in control
Conversations, unifiedCustomer messages in one shared workspace
AI with oversightAutomate with clear team visibility
Built around your flowCRM, routing, booking and follow-up
Enterprise-readyDesigned to support complex operations
One operating layer
Bring customer-facing teams into sync.
Flexi AI delivers Dovera’s AI customer operations platform to growing and large organizations—bringing conversations, teams, and customer data together.
✦
AI agents that take action
Answer questions, qualify leads, book appointments, and hand off to people when a conversation needs your team.
▤
Customer CRM that stays current
Turn conversations into contacts, opportunities, tickets, and appointments—then keep records updated as work moves forward.
⇢
Governed routing & handoffs
Route conversations to the right team using skills, availability, and service priorities, with people able to step in.
◷
Service & sales workflows
Coordinate support, sales, bookings, reminders, and follow-ups through connected workflows instead of disconnected tools.
⌁
Performance visibility
Give managers a clearer view of service levels, conversations, automation, and team performance in real time.
From first message to next action
Keep people in control. Let AI handle the busywork.
A connected operating model for customer-facing teams: one place to receive conversations, automate repeatable work, and give every interaction a next step.
✓AI agents can respond in customers’ language and regional dialects.
✓Teams can review, take over, or redirect conversations when needed.
✓Customer records and workflows stay connected to the conversation.
HealthcareReal estateE-commerceEducationTravel & hospitalityAutomotive
flexi ai · customer workspace
Customer conversation● AI active
Hi, I’m interested in booking a product consultation.
AI assistant · Qualified leadI can help with that. What day works best for you?
Tomorrow afternoon, if available.
Lead createdAppointment requested
Built for growing complexity
Start with the conversations. Connect the operation.
As customer volume and teams grow, fragmented inboxes and manual CRM updates become harder to manage. Flexi AI brings the pieces into a shared system that can adapt to how your organization works.
Learn about the platform ↗“From the first customer message to a booked meeting, a resolved request, or a qualified opportunity—every conversation gets a clear next step.”
Flexi AI · AI customer operations for mid-market and enterprise teams
Designed for your operation
See what connected AI can do for your team.
Explore a tailored walkthrough of the Dovera platform with Flexi AI.